top of page
_edited.jpg)
Frequently Asked Questions
Take a look at our frequently asked questions. If you have additional questions or special requests, use the chat or email us at hola@loscoloresdemerida.com.
-
What time is check-in and check-out at Los Colores de Mérida?Check-in is from 3:00 pm and check-out is by 11:00 am. Early check-in or late check-out may be arranged based on availability and may incur a fee. Please contact us at hola@loscoloresdemerida.com in advance to make arrangements.
-
Is breakfast included in my stay?Yes, a complimentary breakfast is included with your stay, made fresh and featuring ingredients sourced from local producers. Breakfast is served daily between 8:30 am and 10:00 am.
-
Do you offer airport transfers or transportation services?We can arrange airport transfers or local transportation services upon request. Please contact us at hola@loscoloresdemerida.com ahead of time to coordinate these services for your arrival or departure.
-
Are pets allowed at the B&B?We do not allow pets at Los Colores de Mérida in order to maintain a peaceful environment for all our guests.
-
Is Los Colores de Mérida located near major attractions?Los Colores is conveniently located in Mérida’s Centro Historico in a quiet section of Barrio de Santiago, making it easy to explore popular attractions on foot like Plaza Grande, Paseo de Montejo, Corredor Gastronomico, Calle 60 and the local markets. We're also located… 45 Mins to the popular beach town of Progreso 1 Hour, 45 Mins to Chichen Itza 3 Hours, 30 Mins to Tulum 1 hour, 30 Mins to Celestun 2 Hours, 15 Mins to San Francisco de Campeche To view more recommendations visit our Explore Merida page.
-
Is smoking allowed?Los Colores de Mérida is a non-smoking property. A cleaning fee of 4,000 Pesos will be charged for smoking inside the rooms. You will be asked to vacate should you be caught smoking inside.
-
Can I use the Pilates equipment?Pilates equipment may only be used under the instruction of Richie Poe, a classically trained, 4th-generation Pilates teacher. The cost for a 55-minute private session is 1,350 pesos, or you can purchase a 5-pack of sessions for 5,800 pesos. All purchases are non-refundable.
-
Can I bring an additional guest to stay with me overnight?All guests must be registered for the safety and security of everyone at Los Colores de Mérida. This ensures that we maintain accurate records of all individuals on the property, in compliance with local regulations. If you'd like to have someone visit, please inform us in advance so we can register them accordingly. Unregistered visitors are not permitted to access guest rooms or common areas.
-
Are there any social events or activities for guests during our stay?Yes, Los Colores de Mérida frequently hosts social events, and we encourage all guests to join in! These events are a wonderful opportunity to meet fellow travelers, experience local culture, and enjoy the warm, welcoming atmosphere of the B&B. Whether it's a casual evening gathering, a themed dinner, or a cultural activity, we aim to create memorable experiences for everyone. We’ll be sure to inform you of any upcoming events during your stay, so you won’t miss out! To view our calendar of events, visit www.loscoloresdemeriada.com/explore-merida.
bottom of page