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Frequently Asked Questions
Take a look at our frequently asked questions. If you have additional questions or special requests, use the chat or email us at hola@loscoloresdemerida.com.
Check-in begins at 3:00 pm, and check-out is by 11:00 am. Need a little extra time? Early check-in or late check-out can be arranged based on availability—just let us know in advance at hola@loscoloresdemerida.com.
Absolutely! Your stay includes a complimentary breakfast, freshly prepared with locally sourced ingredients. Join us daily from 8:00 am to 10:00 am to start your day with a delicious taste of the Yucatán.
We can arrange airport transfers or local transportation services upon request. Please contact us at hola@loscoloresdemerida.com ahead of time to coordinate these services for your arrival or departure.
To maintain a serene and comfortable atmosphere for all our guests, we kindly ask that you leave your pets at home during your stay at Los Colores de Mérida.
Los Colores is conveniently located in Mérida’s Centro Historico in a quiet section of Barrio de Santiago, making it easy to explore popular attractions on foot like Plaza Grande, Paseo de Montejo, Corredor Gastronomico, Calle 60 and the local markets.
We're also located…
45 Mins to the popular beach town of Progreso
1 Hour, 45 Mins to Chichen Itza
3 Hours, 30 Mins to Tulum
1 hour, 30 Mins to Celestun
2 Hours, 15 Mins to San Francisco de Campeche
To view more recommendations visit our Explore Merida page.
Los Colores de Mérida is a smoke-free property to ensure a fresh and pleasant environment for all our guests. Smoking inside the rooms will result in a cleaning fee of 4,000 Pesos, and guests may be asked to leave if this policy is violated.
Pilates equipment may only be used under the instruction of Richie Poe, a classically trained, 4th-generation Pilates teacher. The cost for a 55-minute private session is 1,350 pesos, or you can purchase a 5-pack of sessions for 5,800 pesos. All purchases are non-refundable.
All guests must be registered for the safety and security of everyone at Los Colores de Mérida. This ensures that we maintain accurate records of all individuals on the property, in compliance with local regulations. If you'd like to have someone visit, please inform us in advance so we can register them accordingly. Unregistered visitors are not permitted to access guest rooms or common areas.
Yes, we love bringing people together! At Los Colores de Mérida, we host a variety of social events, from casual evening gatherings to themed dinners and cultural activities. These are perfect opportunities to connect with fellow travelers and soak in the local culture. We'll keep you updated on upcoming events during your stay. For more details, visit our events calendar at www.loscoloresdemerida.com/explore-merida.
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